Privacy Policy
Shri Ramkrishna Paramahansa Seva Trust
A Premier Philanthropic Organization of Eastern India
1. Introduction
Shri Ramkrishna Paramahansa Seva Trust (“we”, “us”, “our”, or “the Trust”) is committed to safeguarding the privacy of our donors, beneficiaries, volunteers, website visitors, and all individuals who interact with our organization. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information, and the rights you have under various global privacy and data protection laws including:
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The General Data Protection Regulation (GDPR) – European Union
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The California Consumer Privacy Act (CCPA) – United States
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The Personal Data Protection Bill – India (Draft and applicable under current IT Act, 2000)
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Other jurisdictional laws where applicable
By accessing our website or sharing personal information through any channel, you consent to the terms described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal and sensitive information:
2.1. Personal Information
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Full name
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Email address
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Phone number
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Postal address
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Government-issued ID (PAN, Aadhaar, Passport, etc., if required for tax-exempt receipts)
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IP address and geolocation
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Gender and date of birth (if voluntarily shared)
2.2. Financial Information
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Credit/debit card numbers (only processed via secured payment gateways)
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Bank account details (for NEFT/IMPS transfers)
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UPI IDs
2.3. Device and Usage Data
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Browser type and version
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Device type and identifiers
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Pages visited and session data
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Time spent on pages, cookies, and usage analytics
3. How We Collect Information
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When you donate through our website, physical forms, or mobile applications
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When you subscribe to our newsletters or updates
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When you volunteer or register for events
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Through cookies, tracking pixels, and server logs on our digital platforms
4. Use of Information
We use your personal information strictly for the following purposes:
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To process donations and issue tax exemption certificates
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To maintain donor records and communicate effectively
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To comply with legal and regulatory requirements
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To send newsletters, event invitations, and project updates (only if opted-in)
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To improve our services and enhance user experience
5. Legal Basis for Processing (Under GDPR)
We rely on the following lawful bases to process your data:
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Consent: Where you have given us explicit permission.
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Contractual Necessity: To fulfill a transaction or agreement.
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Legal Obligation: Compliance with tax and regulatory obligations.
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Legitimate Interests: For improvement of services, fraud prevention, or internal analytics.
6. Sharing and Disclosure
We do not sell, rent, or lease your personal information. However, your data may be shared with:
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Service Providers: For payment processing, IT support, or cloud hosting under strict confidentiality agreements.
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Regulatory Bodies: Government and tax authorities when legally obligated.
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Affiliated Entities: Other nonprofit or religious organizations only with your consent.
7. International Data Transfers
If you are located outside India, your information may be transferred, stored, and processed in India or other countries. We ensure appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent mechanisms as required under applicable laws.
8. Data Retention
Your data will be retained:
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As long as necessary for the purpose for which it was collected
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To comply with legal and audit obligations (usually 7 years for financial records)
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Until you request deletion, unless restricted by law
9. Cookies and Tracking Technologies
We use cookies for analytics, user experience improvement, and security purposes. You can manage cookie preferences via your browser settings.
Types of cookies we use:
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Essential Cookies
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Performance and Analytics Cookies
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Functional Cookies
We do not use third-party advertising cookies.
10. Your Rights Under Different Jurisdictions
Under GDPR (EU Residents):
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Right to Access
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Right to Rectification
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Right to Erasure (Right to be Forgotten)
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Right to Restrict Processing
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Right to Data Portability
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Right to Object
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Right to lodge a complaint with a Data Protection Authority
Under CCPA (California Residents):
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Right to Know what personal data is collected and why
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Right to Delete personal information
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Right to Opt-Out of Sale of Personal Data (we do not sell)
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Right to Non-Discrimination
Under Indian IT Act and Data Protection Framework:
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Right to Privacy
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Right to Access and Correction
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Right to Grievance Redressal
11. Children’s Privacy
We do not knowingly collect or solicit personal data from anyone under the age of 18 without verified parental consent. If you believe we have collected such data, please contact us immediately.
12. Security Measures
We take security seriously and implement appropriate technical, physical, and administrative measures including:
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SSL encryption for online data
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PCI-DSS compliant payment processors
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Role-based access controls
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Regular data audits and breach response protocols
However, no system is entirely foolproof. We encourage users to take precautions when submitting personal data online.
13. Data Breach Notification
In the event of a data breach, we will notify the concerned individuals and authorities within the timeline prescribed by applicable laws (e.g., within 72 hours under GDPR).
14. Grievance Redressal and Data Controller Contact
For questions, concerns, or complaints regarding your data, you may contact:
Grievance Officer
Shri Ramkrishna Paramahansa Seva Trust – Advocate Amit Halder,
1783, Vidyasagar Sarani, Thakurpukur, Haridevpur, Kolkata – 700063
📧 contact@srpst.org
📞 90382 97108
15. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of such websites.
16. Changes to the Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with the revised date. Your continued use of our services constitutes acceptance of the terms.
17. Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of India. Any disputes arising in relation to this policy will fall under the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India, unless otherwise required by applicable international law.
For residents of the EU, disputes may also be brought before your local supervisory authority as allowed under GDPR.
18. Your Consent
By interacting with our Trust through any medium—online or offline—you agree to the collection and use of your personal information as described in this policy.
Shri Ramkrishna Paramahansa Seva Trust
Serving with Devotion, Guided by Compassion, Rooted in Dharma